foxxcub | (no subject)

Current Mood: infuriated

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So guess what arrived in the mail? NOT MY DELUXE EDITION. Instead, I came home to a large square box that totally looked like it should've had a vinyl record inside, along with, y'know, EVERYTHING ELSE. Except the only thing inside was the t-shirt. According to the US Postal Service, everything has been delivered to me.

*cries*

WTF, WHY ME?? I JUST WANT MY FUCKING CD. IF I'D KNOWN IT WAS GOING TO BE THIS MUCH DRAMA, I WOULD'VE SAVED MY MONEY AND BOUGHT THE THING OFF ITUNES.

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So far it seems that exactly nobody is having a good experience with FBR regarding deluxe edition albums.

This just in, FBR: you are a business, not a garage sale being run by fifteen-year-olds. Act like it.

People I've talked to who have gotten theirs said they got the t-shirt with everything else. I am thinking someone royally fucked up, and they BETTER fix it. My credit card has been billed, I should have this thing by now.

That SUCKS. And does not give me hope. Mine is still in Florida, apparently.

WTF, FBR? EPIC FAIL.

that SUCKS.

ugh. FBR = made of lose.

Yeah, apparently they didn't do a great job of actually sealing the packages.

playfullips said her box was half open and the packaging of the deluxe edition was all smooshed. This entire thing has been made of fail on FBR's part.

you should send FRB a very angry email filled with words in capslock and *s.
That's like a really fucking huge mistake to make with someone's order.

Jesus effing Christ, FBR. Get your act together. UGH. *hugs tight*

Did she email them and demand a refund or another copy be sent? I'm just soooooo paranoid they're going to claim the post office fucked up and they can't do anything for me.

FBR sucked this time around. My two cds (Panic's and the Hush Sound), both regular edition, were just put in a bubble envelope.

A bubble envelope. Seriously. No extra protection. Both cases are broken.

I'm really disappointed in them. I've never had trouble with them before.

I don't think so? I think she was just happy to actually finally get it, and it was only the box that was bent, nothing inside was damaged. If it was me, I'd probably flip out on some random intern, heh. I would think they would have to replace it, even if the post office was at fault, but FBR doesn't seem to run itself like a responsible business ought to. :/

The postal services are there to frustrate us all!!!

Angry emails have been sent! *crosses fingers*

IAWTC D:

An angry email has been sent! Unfortunately, it takes them up to one full business day to reply, and today's Saturday. UGH.

RIGHT?? UGH. *clings*

:| epic fail, FBR.
idk why they have such a hard time doing such simple tasks. I mean...PEOPLE ON EBAY ARE BETTER AT MAILING SHIT!
They're a real company with workers and offices which SHOULD make them a little more responsible...

Good god, seriously. What the hell.

omg my regular edition of pretty odd was sent in a huge manila envelope. It had rips on one of the corners and it wasn't even marked like the stuff I get from FBR is usually marked. My grandma was *this* close to returning it because she had no idea what it was or where it was from :|

I don't think it's the postal service this time! I think it's the company itself. :(

Curse them!!!!!! They must be there just to test the limits of a fangirl then...!

Not good!

>:\

I got mine today and it's all there, but I'm still not thrilled. I'm sure everyone is having this problem, but the vinyl doesn't really fit in the sleeve with the protective paper so the whole thing doesn't close right. *pissy*

FBR HATES ME. ;__;

UUUUUUUUGH, I hate this so much. If I didn't want the DVD so much, I'd make them give me my money back.

I sent a polite but very angry email to the webstore@fueledbyramen.net last night. Mine actually DID arrive today, but the actual Deluxe Edition box inside was banging around because the box is entirely too big and NOT PADDED and VERY UNSTURDY AND SQUISHABLE and also halfway open on one end. The only thing holding like a six inch opening along one entire edge closed was ONE piece of (already partially torn) clear packing tape. I am so lucky it was still inside when it got to me (FIVE DAYS LATE).

FAIL FBR WEBSTORE. FAIL SO HARD.

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